Delete your account
Yieldfund Wallet
Your account and your data, in your hands
Do you have an account in the Yieldfund Wallet app by developer SpectrumLabs? Then you can ask us at any time to delete your account and the data that belongs to it. On this page you'll read how that works, which data we delete and which data we're legally required to keep for a while.
How it works
Submitting a request in three steps
You don't need to fill in anything on a website. One e-mail is enough.
You send an e-mail
E-mail info@yieldfund.com with the subject “Delete account”, from the e-mail address you used to create your account, and include your name. Never send your password, PIN or recovery words — we will never ask for them.
We confirm and verify
You'll receive a confirmation of receipt. If we can't establish your identity with certainty, we'll ask you for an extra check before deleting anything.
Deleted within 30 days
Within 30 days we delete your account and the data listed below. You'll receive a confirmation by e-mail once it's done.
Or e-mail us yourself at info@yieldfund.com with the subject “Delete account”.
Which data
What the app sends from your device to our server
To make the app work and to send you notifications, Yieldfund Wallet sends the following data to the Yieldfund server:
Device ID
A unique code of your phone or tablet, used to recognise your device.
Device name and model
For example “Pieter's iPhone” and the device type.
Operating system version
The iOS or Android version on your device.
Push notification token
A code that lets us send notifications to your device.
Wallet address
The address linked to your account in the app.
Account details
The details used to create your account, such as your name and e-mail address.
Deleting and retaining
What we delete — and what we're required to keep
After your request we delete everything we're not legally required to keep. A small part of your data is subject to a statutory retention obligation; we delete that data as soon as the retention period has expired.
What we delete within 30 days
Permanently. After that, you can only use the app with a new account.
What we're required to keep for a while
Only because the law requires it. We don't use this data for anything else.
Only deleting the app from your phone? Then your account still exists. You arrange deletion through the request above. Read more about how we handle your data in our privacy policy. Go to the privacy policy
Questions about your data?
Not sure what exactly will be deleted, or want to know the status of your request? Just e-mail us — a real person will reply.